INDIA’S Information technology enabled service (ITeS) and the Business Process Outsourcing (BPO) industry will employ nearly 470,000 people in India by the end of financial year 2005-06, as against the 348,000 people it employed in 2004-05, a recent study by National Association of Software and Service Companies (NASSCOM) -- the premier trade body and the chamber of commerce of the IT software and services industry in India -- has revealed.
The study said that the growth in the ITeS-BPO industry in India is driven by the need of overseas companies to access global talent, economies of scale, wage arbitrage and increased profit margins.
Indian ITeS-BPO exports registered a growth of 44.5 per cent in the financial year 2004-05, which translates to revenue of $5.2 billion. According to NASSCOM projections, ITeS-BPO exports this financial year is expected to touch $7.3 billion, 41 per cent higher over the last year.
The Indian ITeS-BPO industry had been dominated by the top 20 players, who control 49 per cent of the industry, the NASSCOM study noted.
Monday, September 05, 2005
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