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FCG will manage and operate RMHP's IT operations, including help desk and desktop support, data center, network operations and telecommunication.
FCG will manage and operate RMHP's IT operations, including help desk and desktop support, data center, network operations, and telecommunications. FCG will also be responsible for a substantial portion of existing applications management with RMHP retaining responsibility for the operation of a single third-party application under the agreement, states the release.
�Our dedicated Health Plan resources here in Bangalore are gearing up to provide ongoing project support to RMHP. We are excited to apply our methodologies and quality processes and our skilled IT associates to this important client in an accelerated 24x7 timeframe,� said FCG India founder and chairman Avinash Agrawal.
"FCG India's development life-cycle approach utilizes a RUP-based methodology established to meet CMMI Level 5 Development Standards. This methodology provides the flexibility to adapt to client-specific business requirements while maintaining highly structured �factory� build processes. Using this approach, coupled with FCG's health plan domain expertise in the United States, FCG will be able to significantly reduce the time-frames and overall application development efforts for RMHP,� he added.
RMHP COO Laurel Walters said, �This agreement will allow our organization to focus on our core mission of providing high quality and affordable health care benefits and services to our members statewide."
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