The global offshore business process outsourcing (BPO) revenue is projected to grow about 35 per cent by 2008, according to a study conducted by Scope e-Knowledge Center.
The study was presented at a seminar held today under the National Association of Software and Service Companies (Nasscom) umbrella.
In the 2003 fiscal, the revenue from global offshore BPO was about $9 billion, of which knowledge process outsourcing (KPO) alone contributed about $1.3 billion.
It is estimated that an approximately $7-billion market potential exists for KPO services such as data search and analysis, while remote education is likely to create a $3-billion market.
A Nasscom-McKinsey report estimates the BPO opportunity for 2008 as $141 billion . Other markets such as biotechnology and pharmaceutical research, and engineering and design services are expected to grow to $5 billion and $3 billion respectively.
The KPO services market is expected to grow from $1.3 billion in 2003 to $25 billion in 2010, representing a compound annual growth rate (CAGR) of 52 per cent.
KPO services are projected to account for more than 40 per cent of the total BPO revenue in India by 2010.
Sunday, September 18, 2005
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1 comment:
Wow, BPO industry really is huge with $ 9 billion revenue. Thanks for the update on BPO. Indeed, it will grow more and more in the future.
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